With our proven 360° approach we develop detailed baselines. This provides a solid foundation for our analytical approach and is incremental in developing bespoke roadmaps and service transformation to ensure the implementation of best practise.
The collection and consolidation of contracts, CDRs, invoices, inventories and processes as well as the standardisation and normalisation of collected data ensures that a complete repository of all necessary data is created and provides the basis to perform in dept data mining and analytics.
Through our structured and standardised analytics we normalize contracts, tariffs, cost and usage behaviour of our customers. We evaluate processes and systems with a capability-maturity-model based approach and generate 360° transparency.
The Analytics outputs and and findings are consolidated and summarized in a detailed Roadmap. We develop tactical and strategic solutions jointly with the client and highlight required actions as well as necessary system and process adjustments.
We support our clients during implementations through our comprehensive transition and transformation approach. We implement identified optimization potentials, manage required RFIs and RFPs and guide you through associated policy-, system- and process-change to initiate "Best Practise".